Terms and Conditions
Cakes and Cupcakes
We ask all our customers to please be aware that all our cakes and cupcake orders require a 20% deposit, this will secure your special date in our diary. Please note all deposits are non refundable.
The remainder of your payment is then due in full on the day of collection via bank transfer, cash or cheque.
We do try to accommodate all of our customers and we hate to turn business away, however during busy times we usually require at least two weeks notice for celebration cakes and large cupcake orders. To avoid disappointment we recommend getting your special date secured in our diary as early as possible.
If for any reason you need to cancel or re-arrange your cake please get in touch with as soon as possible and we will do our best accommodate you. We cannot accept cancellation of your order 7 days prior to your collection date. Orders cancelled after this date will still require payment in full.
All cakes and cupcakes, with the exception of wedding cakes are for collection only from Almondbury, Huddersfield and will need to be picked up on an agreed date prior to your event.
For all biscuit orders, payment is due in full on or before collection. and for postal orders, payment in full is required prior to the biscuits being posted out.
Please be aware that It can take up to a week for our letter box biscuits to be delivered, especially during busy times. Please be aware of this when placing your order, particularly if you need them for a special date.
Thank you for your understanding, Katie :)